Shop Policies – Motor City Men’s Shop
Thank you for choosing Motor City Men’s Shop. We take pride in offering premium, all-natural grooming products made for real men who value quality. Your satisfaction is important to us — and we’re here to help if something’s not right.
Returns
We gladly accept returns for unopened, unused items or for products that were damaged during shipping.
- Returns must be initiated within 14 days of purchase.
- Items must be returned in original condition and packaging.
- Due to hygiene concerns, we cannot accept returns on used or opened products.
How to Return an Item
- Email us at [email protected] with your order number and reason for return.
- Mail your item to:
Motor City Men’s Shop
1489 Lila Dr.
Troy, MI 48085 - Once received and inspected, we’ll issue a refund to your original payment method within 7 business days.
Refund Policy
- Refunds are only issued for items that meet the return criteria.
- Original shipping fees are non-refundable.
- Refunds typically take 5–10 business days to appear depending on your bank or payment provider.
Items Not Eligible for Return
- Opened or used products
- Items not in original packaging
- Any product marked as final sale
Shipping
- We currently ship within the United States only.
- All orders are shipped via USPS, based on the shipping option you select at checkout.
- Need to upgrade shipping? Contact us at [email protected], and we’ll work with you directly.
If you have any questions, don’t hesitate to reach out. We’re here to make it right — and to make sure you get the grooming gear you need.e feel free to reach out to our customer service team at [email protected]. We’re happy to assist you!